Effective date: March 2014
For the purposes of the Privacy Act 1988, FUJIFILM Australia Pty Ltd ("we", "our" or "us") is a credit provider. This document is our credit reporting policy and it tells you how we collect and manage your personal credit related information ("credit information").
Credit information that we collect and hold is limited to the following:
We collect your credit information through:
We collect, hold, use and disclose your credit information as reasonably necessary for our business purposes and as permitted by law, including:
To a credit reporting body
We may give your credit information to Veda Advantage, Dun & Bradstreet or CreditorWatch ("credit reporting body"):
The credit reporting body may include such information in reports provided to us or others to assist them to assess your credit worthiness.
You have a right to request the credit reporting body not to use or disclose your credit information if you believe on reasonable grounds that you are, or are likely to be, a victim of fraud. You can contact the credit reporting body to obtain information about how they manage credit information using the contact details below:
by post: Veda - Customer Resolutions, PO Box 964, North Sydney NSW 2059
by phone: 1300 762 207
by email: firstname.lastname@example.org
(visit Veda Advantage's website at www.mycreditfile.com.au for their most up-to-date contact details)
Dun and Bradstreet
by post: Attn: Public Access Centre, PO Box 7405, St Kilda VIC 3004
by phone: 1300 734 806
by email: email@example.com
(visit Dun & Bradstreet's website at www.dnb.com.au for their most up-to-date contact details)
by post: GPO Box 276, Sydney, NSW 2001
by phone: 1300 50 13 12
by completing an online form: https://creditorwatch.com.au/contact
(Visit CreditWatch’s website at www.creditorwatch.com.au for their most up to date contact details)
To other recipients
We may share your credit information with other credit providers, our affiliates and related companies, current or prospective guarantors or security providers in relation to credit we provide, and organisations involved in securitisation arrangements or debt assignments.
In the course of providing our services, we may disclose your credit information to our service provider. In some circumstances, we may seek your consent before being able to make such disclosures.
You have special rights to access your credit information held by us. You can contact us on the contact details below to make an access request.
We endeavour to provide you with access to the extent it is reasonable and practicable to do so within 30 days. If we require a longer time, we will let you know. If we refuse your request, we will provide you with a notice explaining our decision. There is no charge for making a request for access to your credit information.
If you believe that any credit information about you that we hold is incorrect, you have a right to request us to correct that information. You can contact us on the contact details below to make a correction request.
We endeavour to provide you with access to the extent it is reasonable and practicable to do so within 30 days. If we require a longer time, we will let you know. If we refuse your correction request, we will provide you with a notice explaining our decision and how you can complain about our decision. There is no charge for making a correction request or for the correction of your credit information.
If you believe that we may not have complied with our obligations under the Privacy Act 1988, you can contact us on the contact details below. We will provide you with an acknowledgment of your complaint within 7 days.
We endeavour to resolve your complaint within 30 days. We may consult with a credit reporting body or another credit provider if we consider it necessary to deal with your complaint. If we disclose your credit information while investigating your complaint, we may also advise the recipient about your complaint.
If you are not satisfied with how we resolved your complaint, you may also make a complaint to the Office of the Australian Information Commissioner. Visit their website at www.oaic.gov.au for their most up-to-date contact details.
If you have any questions about our credit reporting policy or any concerns or a complaint regarding how we handle your credit information, please contact us as follows:
The Privacy Officer
FUJIFILM Australia Pty Ltd
114 Old Pittwater Road,
Brookvale, NSW 2100
Postal address: PO Box 6368, Frenchs Forest NSW 2086
Telephone: 02 9466 2600
Facsimile: 02 9938 1975